RETURN POLICY
1. Eligibility: Items may be returned within 15 days of the delivery date for a refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received.
2. Process: To initiate a return, please contact our customer service team within 15 days of delivery (support@keenandabreo.com). We will provide you with a return label and instructions on how to return the item. Once we receive the returned item, we will process your refund or exchange within 5 business days.
3. Refunds: Refunds will be issued to the original payment method used for the purchase. The refund amount will be the purchase price of the item, less any shipping fees and restocking fees (if applicable).
4. Exchanges: If you would like to exchange an item, please contact our customer service team within 15 days of delivery (support@keenandabreo.com). We will provide you with a return label and instructions on how to return the item. Once we receive the returned item, we will process your exchange within 5 business days.
5. Exceptions: The following items are not eligible for return: personalized or customized items, final sale items, and gift cards.
6. We reserve the right to refuse any returns that do not meet the above eligibility criteria.
If you have any questions or concerns about our return policy, please do not hesitate to contact our customer service team. We are here to help and ensure that you have a positive shopping experience with our online store.
TERMS & CONDITIONS
Welcome to Keenan D'Abreo Art's online store. These Terms and Conditions govern your use of our website and your purchases from our online store. By using our website or making a purchase from our online store, you agree to be bound by these Terms and Conditions.
Use of Our Website
Our website is for your personal use only. You may not reproduce, duplicate, copy, sell, or resell any part of our website without our express written permission. You may not use our website for any illegal or unauthorized purpose.
Purchasing from Our Online Store
When you make a purchase from our online store, you agree to pay the price listed on our website and any applicable taxes and shipping fees. We reserve the right to change the price of our products at any time without notice.
We accept payment by credit card or other payment methods listed on our website. By providing your payment information, you represent and warrant that you have the legal right to use the payment method you have selected.
We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Keenan D'Abreo Art and is protected by Canadian and international copyright laws. You may not reproduce, distribute, display, or modify any part of our website or our products without our express written permission.
Limitation of Liability
Keenan D'Abreo Art is not liable for any indirect, incidental, special, or consequential damages arising out of your use of our website or your purchases from our online store. Our liability for any direct damages is limited to the total amount paid by you for your purchase.
Indemnification
You agree to indemnify and hold Keenan D'Abreo Art and its affiliates, officers, directors, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your use of our website or your violation of these Terms and Conditions.
Changes to These Terms and Conditions
We reserve the right to update these Terms and Conditions at any time without notice. The updated Terms and Conditions will be posted on our website and will be effective immediately upon posting. Your continued use of our website or your purchases from our online store after the posting of the updated Terms and Conditions constitutes your acceptance of the changes.
Governing Law
These Terms and Conditions are governed by the laws of the Province of Ontario, Canada. Any dispute arising out of or related to these Terms and Conditions or your use of our website or our products shall be resolved by binding arbitration in Toronto, Ontario in accordance with the Arbitration Act, 1991 (Ontario).
Contact Us
If you have any questions or concerns about these Terms and Conditions or your use of our website or our products, please contact us at support@keenandabreo.com
PAYMENT METHODS
Credit / Debit Cards / Apple Pay